Shipping & Delivery Policy

Last updated: 16 September 2026 1. Where we ship We currently ship within India only. 2. Production and dispatch Everything is made to order. • Personalised items go into production only after you approve the mockup on WhatsApp. • Orders are usually dispatched within 48 hours of mockup approval, or of payment for items that need no personalisation. • Corporate and bulk orders follow the timeline agreed in your quote. 3. Delivery time After dispatch, delivery usually takes 3–7 business days depending on your location. Remote areas can take longer. Delivery estimates shown on the site are a guide, not a guarantee. 4. Shipping charges Any shipping charges are shown at checkout before you pay. 5. Tracking Once your order ships, we email you the courier name and tracking number. You can also check your order status on our Track Order page. 6. Gift orders Gift orders are delivered to the receiver's address you enter at checkout. We don't include prices in the package, and your gift message is included with the gift. 7. Addresses and failed delivery Please double-check the address, pincode and phone number. If a parcel is returned because the address was incorrect or incomplete, or nobody was available after the courier's delivery attempts, re-shipping charges may apply. 8. Damaged parcels If the outer packaging looks damaged when it arrives, please record an unboxing video. Report any damage within 48 hours of delivery (see our Return, Refund & Cancellation Policy). 9. Delays Couriers, weather, holidays and other events outside our control can delay deliveries. We'll help follow up with the courier, but we can't be responsible for these delays. 10. Contact Email: [support email] WhatsApp: [WhatsApp number] Address: [Registered business name], [Registered address]